1. How to install Smartphone GPRS Traffic
Connect your Smartphone/Pocket PC to a computer with ActiveSync
installed. After building up a partnership, double-click
the EXE setup file and follow the instructions on screen.
Or, you may goto the 'CAB Link' in download section on products
page using Smartphone/Pocket PC Internet Explorer, and download
the CAB Installer directly to your device. Once the download
is complete, the installation will begin.
2. The program refuses to install
on my Smartphone. What should I do? (Windows Mobile Smartphone
You need an APPLICATION UNLOCKED smartphone to install the
Please goto www.modaco.com
, search for 'application unlock'.
Note: 'Application unlock' can bring up security issues
on your smartphone, so do it at your own risk!
3. What is 'Smartphone/Pocket PC
Owner Name' and why do you need it?
The Smartphone/Pocket PC Owner Name is the name that appears
in the 'Name' field when you select 'Start, Settings, Owner
Information' on your phone. It is used to generate your
unique registration code.
4. How to register the program?
After purchase, you will receive a registration code within
two business days. Insert the registration code on the 'About'
screen of the trial version, and press 'Register'.
5. When I enter the registration
code on the 'About' screen and press the 'Register' button
I get an 'Invalid Serial Number' error. Why?
In order to register the program, you will need a registration
code that matches the 'Smartphone/Pocket PC Owner Name'
on your phone.
Please goto 'Start, Settings, Owner Information' on your
phone, and double check the 'Name' field, make sure it is
exactly what you gave us at purchase. Please note that the
name is case sensitive, any space and/or special characters
are taken into account.
I installed the program, but it doesn't monitor any traffic.
The easiest way to check if the program is working or not,
is to select ALL connections in 'Monitor Connections', make
sure the phone is not connected to PC, and browse some web
pages in Internet Explorer, then check if any traffic is
--- Install the program 'on phone' (in the main
The Smartphone GPRS Traffic Monitor
is especially designed to be small and green, we strongly
recommend you to install the program in the device's main
memory with reassurance and enjoy the best performance.
The Smartphone GPRS Traffic Monitor monitors
GPRS activities in real-time, it requires fast access to
the storage (record data). SD cards are very limited in
handling such process, hence often cause problems such as
losing traffic record, and may even prevent the home screen
plug-in or the monitoring module from being launched at
phone start up. In such case, simply remove the program
then install it again 'on phone' (in the main memory) will
solve the problem.
--- Monitor both GPRS Internet and
WAP connections ---
** Smartphone **
Please goto 'Start->Settings->Data Connections', if
'Internet Connection' is set to 'Automatic', the phone may
use GPRS as well as WAP connection for the Internet (web,
email etc.), which means if you only monitor the GPRS connection
(e.g. 'Orange GPRS') without monitoring WAP (e.g. 'Orange
WAP'), the program could miss your Internet traffic. In
such case, please select monitoring both GPRS and WAP connections
in the program Options.
** Pocket PC **
Please goto 'Start->Settings->Connections->Connections->Tasks'
, under you mobile service provider's GPRS package name
(e.g. 'Orange World'), click 'Manage existing connections'
, then 'Modem' tab. If 'Auto pick' is selected, then the
Pocket PC may use GPRS as well as WAP connection for the
Internet (web, email etc.), which means if you only monitor
the GPRS connection (e.g. 'Orange GPRS Internet') without
monitoring WAP (e.g. 'Orange GPRS WAP'), the program could
miss your Internet traffic. In such case, please select
monitoring both GPRS and WAP connections in the program
7. The program does not measure traffic
when I use my Smartphone/Pocket PC as a modem, and connect
my PC to the Internet over GPRS. Why?
The GPRS Traffic Monitor is especially designed to monitor
GPRS traffic 'on the Smartphone/Pocket PC'. The program
currently does not support monitoring GPRS connections established
from a PC. So if you connect your Smartphone/Pocket PC to
a PC using Bluetooth or USB as a modem, and then connect
the PC to the Internet over the mobile GPRS Dialup Networks,
the monitor will not count.